Privacy Policy
Last updated: May 2026
At DigiInsta Creations, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you visit our website or make a purchase.
Information We Collect
When you place an order, whether directly through the site or via WhatsApp, we collect the necessary information to fulfill your gift order. This includes:
- Your name, email address, and phone number.
- The recipient's name, delivery address, and contact number.
- Custom gift messages provided for the hampers.
How We Use Your Information
We use the information we collect to:
- Process and deliver your gift hampers accurately.
- Communicate with you regarding your order status.
- Improve our website, product offerings, and customer service.
- Send you promotional offers (only if you have opted in or joined our WhatsApp community).
Sharing Your Information
We respect your privacy. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except for trusted third parties who assist us in operating our website, conducting our business, or delivering your hampers (such as local courier services in Nairobi). These parties agree to keep this information confidential.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. Since our checkout process is handled via WhatsApp, we do not store credit card details or payment information on our servers.
Contact Us
If there are any questions regarding this privacy policy, you may contact us via email at hello@digiinsta.com or via our WhatsApp support line.